Microsoft has taken a step forward in customer engagement technology with the launch of its Copilot-first Dynamics 365 Contact Center. Now available, this innovative solution merges advanced AI capabilities with seamless integration into existing business systems. A Game-Changer in Customer Engagement The Dynamics 365 Contact Center is more than just a contact center solution—it’s a …
Bing Search is undergoing a transformation with the launch of its new Generative Search platform. Unlike traditional search engines that simply return a list of links, Bing Generative Search leverages both Small and Large Language Models (SLM and LLM) to provide quick, detailed answers directly to users’ questions. A New Way to Search With this …
Microsoft is on the brink of a enhancing the speed and efficiency of AI and business solutions within Azure. The introduction of Hollow Core Fiber (HCF) marks an advancement in cable technology, offering substantial improvements over traditional glass fiber optic cables. What is Hollow Core Fiber? Hollow Core Fiber (HCF) is a new innovation in …
At Serverless Solutions, we are proud to leverage the powerful capabilities of both Google Cloud Platform (GCP) and Microsoft Azure in our data science and machine learning endeavors. Recently, both technology giants have been named Leaders in the 2024 Gartner Magic Quadrant for Data Science and Machine Learning Platforms, a testament to their excellence and …
Microsoft has unveiled its latest innovation: Dynamics 365 Contact Center, the first business solution designed with a Copilot-first approach. This new platform integrates generative AI across every stage of the contact center experience, enhancing service capabilities and operational efficiency. Contact Center Operations with AI Dynamics 365 Contact Center harnesses cutting-edge AI models for both voice …
Introducing Dynamics 365 Contact Center: Microsoft’s Copilot-First Business Solution Read More »
Recently, the tech world faced significant disruptions due to outages from CrowdStrike and Microsoft. This was caused by what should have been a routine update that was pushed to all clients instead of just a subset. The result was what many people and companies experienced over the last week. These outages impacted numerous organizations, leading …
Navigating Technology Outages: A Call to Action for SMBs Read More »
Microsoft has unveiled several new features and capabilities designed to improve and expand the meeting experience in Microsoft Teams. These updates aim to make Teams more versatile and user-friendly, ensuring it stays competitive in the rapidly evolving landscape of virtual meetings. SIP Join for Microsoft Teams Room (MTR) One of the most anticipated features is …
Exciting New Teams Features Announced: Enhancing Meeting Experiences Read More »
The field of chemistry is on the cusp of a new transformation, thanks to the latest advancements announced by Microsoft in their Azure Quantum Elements platform. Two groundbreaking technologies—Generative Chemistry and Accelerated Density Functional Theory (DFT)—promise to significantly accelerate the pace of chemical discovery and innovation. Generative Chemistry: AI-Driven Breakthroughs Generative Chemistry leverages the power …
Generative Chemistry and Accelerated DFT Announced Read More »
Microsoft has unveiled plans to invest a staggering $3.3 billion in Wisconsin’s burgeoning tech landscape. This substantial investment aims to fortify the state’s technological infrastructure and boost its economy through a series of innovative initiatives. New Azure Cloud Region by 2026 Central to this investment is the establishment of a new Azure cloud region set …
Microsoft’s $3.3 Billion Cloud Investment in Wisconsin Read More »
Microsoft is expanding the role of Copilot, transforming it into a more interactive and integral part of your meetings and business processes. The recently announced Team Copilot will bring Copilot into meetings, Loops, documents, project plans, and more, acting like another co-worker to assist in various tasks. This enhanced functionality will enable Copilot to facilitate …
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